There is a palpable struggle among organizations globally in modernizing their identity and access management (IAM) with cloud-based platforms. This can be attributed in part to the growing cost of operations and maintenance of legacy IAM systems. These legacy systems inhibit workplace productivity for both business users as well as the IT and security staff.

However, this has translated into growing trust in the implementation of the Identity-as-a-service (IDaaS). And this is a prevalent scenario for most organizations around the world. According to a study by Forrester, IDaaS will grow at approximately 15% CAGR through 2023, as an increasing number of businesses seek the leverage of cloud computing.

Key Impediments to Modernizing IAM

Modernization of an IAM program is a complicated process for businesses of all sizes. Untangling the mess of debts from customizations and maintenance to run on-premises deployed solutions needs some heavy lifting while migrating to a modern platform. For this, the organizations must ensure their users get seamless access to the right resources for the right reasons at the right time. Below are some of the challenges encountered in the path to modernizing IAM.

Gaps in the Strategy

An IAM platform modernization needs a road map and strategy that involve an optimal deployment model and architecture for an organization’s cloud applications. Understanding how the program aligns with the business objectives is the primary step while considering applicable compliances and the way they factor into the strategy. Business users demand quick and facilitated access to resources.

However, moving away from the legacy systems to the cloud while managing access to applications and data in the new cloud platform is a challenging task. The roadmap and strategy must bond with an end-to-end tactic for migrating and managing workloads of IAM from legacy systems to the cloud.

Inefficient Cooperation with Business Stakeholders

An organization’s stakeholders must completely align for establishing a decree on their strategy. This includes business managers and IT executives. Understanding the interests and priorities of stakeholders throughout the modernization project is crucially essential. It is imperative that organizations understand the needs of their team members, technology and process involved in accomplishing the said objectives and outcomes. Also, on an ongoing basis, ensuring that stakeholders understand the IAM modernization’s business benefits is indispensable.

Absence of Skilled Resources

Maintaining the tools and several point solutions in a legacy system is an expensive task and burdensome too. Resources are increasingly overwhelmed while managing help desk requests, changes to access rights, password resets and user onboarding & offboarding. To upkeep legacy, IAM applications are time-intensive, which leads organizations to explore the cloud-based system. However, managing the modern cloud-native AIM system needs extensive training and enablement on relevant processes.

How to Address These Challenges?

Addressing the aforementioned challenges while acquiring necessary skills and knowledge for a successful transition to the modern, cloud-native IAM solution is making organizations approach professional service providers. These services help organizations in migrating away from legacy systems to the cloud. Most organizations are making significant investments in building new, modernized IAM platforms to meet the digital transformation requirements. This, as well as to acquire new skills, insights, and experiences that are designed for business growth.

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