Ensure security questions are registered in the AWS account
Description
The AWS support portal allows account owners to establish security questions that can be used to authenticate individuals calling AWS customer service for support. It is recommended that security questions be established.
Remediation
Perform the following in the AWS Management Console:
Login to the AWS account as root
Click on the <Root_Account_Name> from the top right of the console
From the drop-down menu Click My Account
Scroll down to the Configure Security Questions section
Click on Edit
Click on each Question
From the drop-down select an appropriate question
Click on the Answer section
Enter an appropriate answer
Follow process for all 3 questions
Click Update when complete
Place Questions and Answers and place in a secure physical location